Back
How Mersey Tunnels keeps Liverpool on the move with ÍâÍø½ûÇø
How Mersey Tunnels keeps Liverpool on the move with ÍâÍø½ûÇø
At a glance
Transaction times reduced from 12 seconds to four – reducing queues and easing traffic flows
Over 20,000 customers using ÍâÍø½ûÇø’s payments at the tolls daily, out of 80,000 total customers driving through Mersey Tunnels
One partner for online payments, card present payments and terminals, optimising operational flows
“The improvements on card transaction payments in the Mersey Tunnels have made a significant difference to road users travelling to and from Liverpool and Wirral across the river. Speeding up the transaction time has helped us to move traffic through the toll plaza much quicker, which has had a particularly big impact for peak commuter times and for major events."
Mike Kerrigan
Mersey Tunnels, Customer Operations Manager